Privacy Policy
Tall Timber Tales
ABN: 62 684 289 772
Stanaway Pl, Bellbowrie QLD 4070
Phone: 0466 503 895
Website: https://www.talltimbertales.com.au/
Last updated: March 2026
1. Overview
Tall Timber Tales respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use and store your information when you visit our website, submit an enquiry, or interact with our advertising.
We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect:
Name
Phone number
Email address
Property address
Details about trees or services required
Service selections
Information provided in enquiry forms
Technical data such as IP address, browser type and device information
We only collect information reasonably necessary to respond to enquiries or provide services.
3. How We Collect Information
We collect information when you:
Submit a website form
Contact us via phone, SMS or email
Complete a Meta Lead Form
Visit our website
We also collect data through tracking technologies including:
Google Analytics
Google Tag Manager
Google Search Console
Meta Pixel
These tools help us measure website traffic and advertising performance.
4. Meta Lead Forms
If you submit your information through a Meta (Facebook or Instagram) Lead Form, your details are provided directly to Tall Timber Tales for the purpose of responding to your enquiry.
We use this information to contact you regarding:
Quotes
Service enquiries
Bookings
Relevant promotions
Your information is handled in accordance with this Privacy Policy. We do not sell your data.
Meta may also collect and process data according to its own Privacy Policy.
5. Advertising & Retargeting
We use Meta Ads and Google services for marketing.
These platforms may use cookies, pixels and similar technologies to:
Track website visits
Measure ad performance
Show relevant ads to previous website visitors
This means you may see Tall Timber Tales ads after visiting our website.
We do not sell personal information.
You can manage ad preferences via Facebook Ad Preferences or Google Ad Settings, or disable cookies in your browser.
6. How We Use Your Information
We use personal information to:
Respond to enquiries
Provide quotes
Confirm bookings
Send SMS reminders
Send marketing emails or SMS (you can opt out at any time)
Improve our marketing and website performance
You may unsubscribe from marketing communications at any time.
7. Storage & Security
We take reasonable steps to protect personal information from misuse, loss or unauthorised access.
Information may be stored in secure third-party systems used to manage enquiries and communications.
While we take reasonable precautions, no online transmission is completely secure.
8. Access & Contact
You may request access to or correction of your personal information by contacting us:
Tall Timber Tales
Stanaway Pl
Bellbowrie QLD 4070
Website: https://www.talltimbertales.com.au/
Phone: 0466 503 895